Contact information

We'd love to hear from you! Whether you have a question about your order, need help choosing the perfect personalized gift, want to report a damage, or just want to say hello — our team is always happy to help.

Get In Touch

The fastest way to reach us is via WhatsApp or phone. For non-urgent queries, feel free to drop us an email and we'll get back to you within a few hours.

Business Details

  • 🏷️ Trade Name: Giftbu.com
  • 📍 Address: A1-154, Sushant Lok 2, Sector 55, Gurugram, Haryana 122011, India

What Can We Help You With?

Here are some of the most common reasons customers reach out to us — and we're ready for all of them:

  • 🎁 Help choosing or customizing a gift
  • 📦 Tracking an existing order
  • 🔄 Reporting a damaged or defective item
  • ⏱️ Express delivery availability and timing in Delhi NCR
  • ✏️ Making changes to your personalization details (must be within 12 hours of order placement)
  • ❓ Any other questions about our products or policies

Our Response Hours

We are available 7 days a week and typically respond within a few hours. During peak gifting seasons (Diwali, Valentine's Day, Raksha Bandhan, etc.), response times may be slightly longer but we always get back to everyone.

Prefer to Write to Us?

You can also use the contact form below to send us a message directly and we'll respond to your email as soon as possible.

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